Supported Browsers

  • Firefox 25 and above
  • Safari 5.0 and above
  • Internet Explorer 8.0 and above
  • Google Chrome 23 and above

Suggestions for Resolving Problems

  • Be sure you are entering your access code properly
  • Try clearing your cache (more info here)
  • Confirm that your browser is allowing JavaScript to run
  • Check with your IT department that nothing is blocked at both the software and hardware firewalls (router)
  • JavaScript & AJAX must be allowed
  • Update for free to the latest version of Firefox, Chrome, or Safari

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