Supported Browsers

• Firefox 25 and above
• Safari 5.0 and above
• Internet Explorer 8.0 and above
• Google Chrome 23 and above

Suggestions for Resolving Problems

• Be sure you are entering your access code properly
• Try clearing your cache (more info here)
• Confirm that your browser is allowing JavaScript to run
• Check with your IT department that nothing is blocked at both the software and hardware firewalls (router)
• JavaScript & AJAX must be allowed
• Update for free to the latest version of Firefox, Chrome, or Safari

Think you got it? Go back to try again!

If you are still having trouble please complete the following support request form: